Disclaimer
Use of our website
By using our website, you agree to our general terms and conditions. Our general terms and conditions consist of this disclaimer, our privacy statement, and the sales conditions. They apply to both you as a user and us, Acanthus. No exceptions can be made to these terms and conditions without prior written consent from Acanthus.
Who is Acanthus Pro?
Our website www.acanthuspro.be is published by:
Acanthus
Brugsesteenweg 24b
8531 Harelbeke
Belgium
If you have any questions or concerns, please feel free to contact us via our contact form.
Our website
Acanthus does everything within its power to ensure the smooth operation, a safe browsing environment, and a high level of accessibility for its website. However, visiting our site is always at your own risk. Therefore, we cannot be held liable for any damage, either direct or indirect, resulting from the use of our site.
Acanthus has the right to change, interrupt, or terminate access to the site at any time without prior notice.
The content of Acanthus’ website is regularly updated and revised. However, it is always possible that you may encounter incomplete or outdated information on our website. Any direct or indirect damage resulting from this will not be covered by our liability.
If our site contains content that violates applicable laws, infringes on the rights of others, or is inappropriate, we ask our users to report it so that we can remove the inappropriate content, either partially or fully.
Prices and product information are stated subject to errors inherent in the system: programming errors and typographical errors cannot be considered binding for an agreement by the user.
This website contains downloadable content (texts, photos, videos, software, etc.). Downloading this information is always at your own risk. Acanthus is not responsible for any damage to your computer system or for data loss resulting from downloading this information.
Not only Acanthus but also you as a user are expected not to perform any actions that negatively affect the smooth operation and secure environment of our site. This includes harmful programs (such as computer viruses, malware, worms, trojans, etc.) and the distribution of unsolicited commercial messages (such as junk mail, spamming, spammy content, chain mail, etc.) through our website. Damage claims can only be directed at the user causing the damage.
Links and References to Other Websites
Pages from third parties linked on Acanthus’ site are not our responsibility. These may include hyperlinks, frames, javascripts.
We are not responsible for the safe and correct operation of the linked websites, nor the content on those websites. We are also not liable for any (consequential) damage caused by these websites.
The general terms and conditions of the linked websites may differ and may not offer the same guarantees.
Intellectual Property Rights
Both the content (text materials, blog articles, notes, photos, drawings, videos, audio clips, etc.) and the technical aspects of our website are protected by intellectual property rights. Copyright, software rights, and database rights are some examples. Any infringement of our intellectual property rights will be pursued.
Processing and Protection of Personal Data
To follow up on your questions and/or orders, Acanthus inevitably needs to request some personal data. Without providing your personal data, we unfortunately cannot proceed with your request.
Acanthus processes your personal data in accordance with the provisions in our privacy statement.
General Provisions
Our website may be adjusted, expanded, or discontinued at any time. No compensation can be claimed by the visitor for this.
Our general terms and conditions are fully in line with the provisions of Belgian legislation. Disagreements will be submitted to the competent court.
Privacy Statement
Regarding this Privacy Statement
We, Acanthus, attach great importance to the protection of your personal data and your privacy. Therefore, we only use your personal data in accordance with the Privacy Act and other relevant legal provisions. By “privacy law,” we refer to the law of December 8, 1992, for the protection of personal privacy in relation to the processing of personal data. Any reference to GDPR refers to the regulation of April 27, 2016, concerning the protection of natural persons regarding the processing of personal data, also known as the General Data Protection Regulation.
This privacy statement aims to inform you about how your personal data is processed and what rights you have regarding this. By using our website www.acanthuspro.be, you explicitly consent to us processing your personal data.
This privacy statement may be subject to changes in the future. We therefore recommend that you regularly consult this document. Any significant substantive changes will also be communicated clearly.
Who Processes Your Personal Data
The website www.acanthuspro.be is owned by:
Acanthus
Brugsesteenweg 24b
8531 Harelbeke
Belgium
What Personal Data is Processed
We, Acanthus, commit to only processing data necessary for the purposes for which it was collected. The following personal data is processed by Acanthus: Identification data.
Purposes of Processing Your Personal Data
Acanthus collects personal data to provide you with a safe, optimized, and personalized user experience. The collection of personal data may be expanded as you make more frequent use of our services.
The data processing is essential for the operation of this website and the related services and/or products provided.
We process your data for the following purposes:
- Granting access to your user profile
- Providing and possibly installing products, whether personalized or not
- Billing and accounting purposes
- Offering information
- Providing general and personal services
- Sending newsletters and offers that may be useful and/or necessary for you
- Obtaining and processing user reviews
- Providing technical support, after-sales service
- Improving general and personal services
- Improving the provided products, whether personalized or not
- Detecting and preventing fraud, error, or criminal behavior
- Marketing purposes
While visiting the website www.acanthuspro.be, data is also collected for statistical purposes. This data is necessary to optimize the use of our website. These include the following data:
- IP address
- Origin of the visit
- Estimated location of the website visit
- Time of website visit
- Duration of website visit
- Brand and type of device (computer, tablet, or smartphone) used during the website visit
- Browser used during the website visit
When you visit the website, you agree to the collection of statistical data as described above.
The visitor provides their personal data to Acanthus and can therefore exert some control over the content, completeness, and correctness of the data. If it turns out that the data is incomplete or incorrect, Acanthus reserves the right to temporarily or permanently not perform certain actions.
The data is only processed for internal use by Acanthus. We can assure you that your personal data will not be sold, shared, or disclosed to third parties connected to us, unless it involves subcontractors who assist in providing the product or service. These subcontractors will only process your data for the purposes stated in this privacy statement. Acanthus has taken all necessary legal and technical measures to prevent unauthorized access and use of your personal data.
Use of Cookies
When visiting the website www.acanthuspro.be, “cookies” may be stored on your device to better tailor the website to the needs of returning visitors.
These cookies help us optimize your visit to the website and remember technical preferences. We recommend enabling cookies. However, if you wish to disable cookies, you can do so, but this may affect your browsing experience.
For further details on how we use cookies and process your personal data, please refer to our cookie policy.
Your Rights
Right to Lawful and Secure Processing of Your Personal Data
Acanthus processes your personal data responsibly. This includes, among other things:
- Your personal data will be processed according to the legitimate purposes outlined in this privacy statement.
- Your personal data will only be processed to the extent necessary and relevant, and will not be excessive.
- Your personal data will only be retained as long as necessary for the purposes stated in this privacy statement.
- We have taken necessary technical measures to minimize the risks of unauthorized access to or processing of your personal data. In case of a breach of our information systems, Acanthus will immediately take all possible measures to minimize the damage.
Right to Access, Correct, or Delete Your Personal Data
After providing proof of identity, you have the right to know whether your data is being processed. If your data is in our files, you have the right to access the collected personal data. If you wish to exercise your right of access, Acanthus will respond within one month of receiving the request.
Incomplete or incorrect data can be corrected at any time. It is the visitor’s responsibility to correct incomplete or incorrect data in the first instance. You can exercise your right to correction by contacting us. Acanthus will correct your personal data no later than one (1) month after your request.
Moreover, you have the right to have your personal data erased within a reasonable period. The “right to be forgotten” applies only in the following cases:
- When the personal data is no longer necessary for the purposes for which it was originally collected
- When no legal grounds exist for the processing and the personal data was collected with consent
- When you object to the processing of your personal data and no overriding legitimate grounds for retaining it exist
- When the personal data has been unlawfully obtained
- When the personal data must be erased in accordance with a legal obligation
Acanthus will assess whether any of these conditions apply.
Cookie Statement
Cookies are used to store information on your device during your visit to a webpage. Cookies are used to enhance user experience, such as remembering your language choice or login credentials. Cookies can also be used for marketing purposes. Various types of cookies exist: tracking cookies (to monitor online behavior), technical cookies (to remember language preferences), and session cookies (for temporary use of the website).